Enhance your Understanding and
Practices Related to Communication

 Identify your personal communication style and
learn ways to adapt your message to others
 Learn ways to establish rapport and build trust
through active listening
 Avoid common mistakes that cause
communication breakdowns
 Practice ways to manage challenging situations
and personalities
 Determine options to resolve conflict and reach
agreement

Snacks & Refreshments Served

Registration Required
To register please contact Lois Irvine
at North Simcoe CFDC
705.526.1371 ext. 113 or lirvine@nscfdc.on.ca
Visit our website at www.nscfdc.on.ca
to download our registration form.